Privacy Policy
We are committed to ensuring that your privacy is protected. This privacy policy tells you:
- you can browse our website without providing personal information;
- what personal information we collect;
- what rights you have in relation to the personal information we hold;
- who can access your personal information;
- how long we will keep your personal information; and
- how you can contact us if you have queries or concerns about our privacy policy.
You can browse our website without providing personal information
You can access our website homepage and browse our site without disclosing your personal information.
In particular:
- we do use cookies on this website to keep track of items you have placed in your shopping cart (a cookie is a piece of information that a website sends to your browser when you access information at that site);
- we do not automatically record personal information; and
- we do not link information that is recorded automatically with personal information about specific individuals.
Please note that the Online Correspondence Service collects and stores personal information provided during the registration process and details of the correspondence sent and received.
We automatically record some non-personal information
We do not attempt to identify users or their browsing activities unless they choose to provide us with personal information.
If you visit our website to browse or purchase items, we automatically record some non-personal information, for example:
- the type of browser you use;
- the type of operating system you use;
- the date and time you access our site;
- the pages you have accessed on our site; and
- the internet address from which you accessed our site.
The above information is used to create summary statistics that allow us to assess the number of visitors to the different sections of our site, discover what itme is most and least viewed, determine technical design specifications, and help us make our site more useful to visitors.
Please note that we may collect additional information (including personal information) if we believe a user is attempting to compromise our website.
What personal information do we collect?
We collect personal information when:
- you fill in an Account Creation Form;
- you purchase items without an account; or
- you correspond with us.
What rights do you have in relation to your personal information?
You can access the personal information we hold about you by calling 09 473-5660 and requesting a copy, we will provide you with a copy of the personal information we keep about you. We may require proof of your identity before we provide you with this information.
If you consider that some of the information we hold about you is incorrect, you can request us to change the information. We will assess your request and will either change the relevant information, or explain why we think the information should not be changed and make a note of your change request on your records.
Who can access your personal information?
We do not disclose your personal information to other visitors to our website.
We do not sell or disclose your personal information to external parties.
We may be required by Government agencies to supply information upon request. We will not disclose your personal information to any Government Agency until such time as all legal requirements to do so have been met.
How long will we keep your personal information?
We will keep your personal information for as long as necessary to achieve the purpose for which we collected it. If your personal information becomes part of a financial transaction, then this information needs to be retained in our accounting system for the required 7 years as per Inland Revenue policy on record retention.
Privacy policy queries and concerns
If you have any queries or concerns about our privacy policy please contact:
The Privacy Officer
Global Coffee 2010 Ltd
Box 51093 Pakuranga
Auckland 2140
New Zealand
Email privacy.officer@globalcoffee.co.nz
If you are not satisfied with our response to your concern, you can contact the Privacy Commissioner:
Office of the Privacy Commissioner
PO Box 10094
Wellington
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